El Coleccionista Ecléctico is a store created in 2005 with the aim of marketing antiques, writing instruments, fountain pens, antique and vintage watches, fashion accessories, books, sterling silver items, medals, toys and collectibles at competitive prices and with the maximum guarantee of quality, authenticity, professionalism and customer service.
From the beginning, the store opted for the online market, for shipping to anywhere in the world and for building a philosophy based on friendly treatment, continuous attention and the search for the final satisfaction of the buyer.
On the Internet being transparent is an indispensable value. It is a valid principle to define ourselves. The items we have for sale include multiple photos in high resolution, are described with the best intention and honesty and are always available if someone wants to buy them. Similarly, the contact information is presented in a clear and accessible way and the user can choose several methods to locate us.
We send messages to the buyer when closing the transaction, upon receipt of payment for the item and when sending the order with a tracking number. We accept returns within a maximum period of 15 days if the item has damages that are not included in the description or if there is any objective cause. The buyer will pay the cost of returning the item, unless the store decides otherwise.
It is logical to point out that any old object, even if it is in good condition, may show minor damage, signs of wear or wear of its time and age. An article with fifty or sixty years of history cannot be measured with the same parameters that we use with a new one and, in this sense, we urge buyers to try to be fair and balanced in their valuations.
We recommend to buyers that if our work is not five stars, contact the store to solve the problem. If buyers have been satisfied, the store would appreciate the highest rating to the extent that reflects the opinion that our customers have of El Coleccionista Ecléctico.
One of our slogans is not to discriminate against users, regardless of their votes or their place of origin. We are happy to provide people who are new to Ebay or online shopping, an easy, convenient and enjoyable first operation.
The customer has different methods to pay for their purchase. You can pay with Paypal, bank transfer (free for Europe), money order or credit card (Contact us).
Our sales profile on Ebay, with more than two thousand positive transactions and scores well above the average of the portal, is your best guarantee.
We hope with your help to continue improving and growing as an online business.